The delivery method for your particular order depends on which shipping method you selected at checkout, as well as which shipping methods are offered to the delivery address you selected.
Home delivery - with shipment tracking: The shipment will be delivered directly to your mailbox. If delivery is not possible, the item will be left with a neighbor or at the nearest post office or parcel store and you will receive a pick-up notification from Deutsche Post. Please make sure that the letterbox is clearly and legibly labeled.
Home delivery - without tracking: The consignment will be delivered directly to your letterbox. As we mainly send smaller items than simple letters, letters should generally fit through the letterbox. Please make sure that the letterbox is clearly and legibly labeled.
DHL Parcel Connect: Delivery is made directly to your home address or a post office (post office branch or DHL parcel store). You can track your shipment along the entire shipping route. You can receive regular updates on your shipment via SMS, telephone or in the Post & DHL app.